When your order has been shipped, you will automatically receive an email with a USPS tracking number so you can follow along on its journey to you!

Signature confirmation is available upon request. Please contact customer service at customerservice@portlandleathergoods.com

Returns and exchanges on unused merchandise. See our full return policy here.

By their nature, personalized items are non-returnable.

Buyers are responsible for return shipping costs. Original shipping costs are non-refundable.