We are dedicated to keeping our artisans, their families, and our greater community safe during the coronavirus pandemic and have altered our production schedule to allow everyone to stay home and stay safe for as long as needed.  As of April 3rd 2020 we are only accepting pre-orders, with no promised date of delivery. For the safety of our artisans your orders will be made and processed as soon as it is safe for our employees to return to work.

When your order has been shipped, you will automatically receive an email with a USPS tracking number so you can follow along on its journey to you!

Signature confirmation is available upon request. Please contact customer service at customerservice@portlandleathergoods.com

Returns and exchanges on unused merchandise. See our full return policy here.

By their nature, personalized items are non-returnable.

Buyers are responsible for return shipping costs. Original shipping costs are non-refundable.