Many questions regarding ReturnsOrders, and Shipping can be answered by visiting our Frequently Asked Questions page. 
Still need help? Our friendly and knowledgeable customer service team is happy to assist you with any other questions or concerns via email. Please send an email including your name and order number (if you have one) using the form below. 

If you are writing in about a wrong, missing, or damaged item, please include a photo of the barcoded product label on the box you received! This will help our customer service team find the fastest possible resolution for you.

Contact Us:

2512 SE Gladstone St.
Portland, OR 97202

We do not have a customer service phone line at this time. Please note that we typically answer emails from 8:30am to 4pm PST, and due to current email volumes, you can expect a reply within 2-4 business days on average. We are committed to answering every single inquiry with care, so we appreciate your patience! Check out our retail locations here.


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