Contact
Many questions regarding Returns, Orders, and Shipping can be answered by visiting our Frequently Asked Questions page.
Still need help? Our friendly and knowledgeable customer service team is happy to assist you with any other questions or concerns via email. Please send an email including your name and order number (if you have one).
If you are writing in about a wrong, missing, or damaged item, please include a photo of the barcoded product label on the box you received! This will help our customer service team find the fastest possible resolution for you.
To reach our team via email, please click here to send us a message.
Please note: We typically answer emails from 8:30am to 4pm PST, and due to current email volumes, you can expect a reply within 2-4 business days on average. We are committed to answering every single inquiry with care, so we appreciate your patience!
Please note: We are so excited to be offering this new phone support channel! Currently our phone team is most equipped to assist with quick, basic questions. For more complicated issues, email is still best. We appreciate your patience as we expand our PLG Customer Service options, and we look forward to assisting you!
MAILING ADDRESS
1114 W 5th St. STE A
Austin, TX 78703
Check out our retail locations here.
@PortlandLeather
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