Many questions regarding ReturnsOrders, and Shipping can be answered by visiting our Frequently Asked Questions page. 

Still need help? Our friendly and knowledgeable customer service team is happy to assist you with any other questions or concerns via email. Please send an email including your name and order number (if you have one) to:
hello@portlandleathergoods.com 

*Our business phone lines are currently unavailable and our warehouse is closed to the public. Please note that we answer emails Mon-Fri 8:30am to 4pm PST and you can expect a response within 24-48 hours on average. Holidays may increase response time. We are committed to answering every single inquiry with care, so we appreciate your patience!