Hello! We're sorry to hear that your item is not working out as you’d hoped, however you are more than welcome to return it for a refund, as long as it is still in new condition! 

* For Patina Footwear
We know how important it is to find the right fit! If you need to send your shoes back please reach out to hello@patina.com for a complimentary return label for all footwear returns.
An $8 restocking fee will be applied to each footwear return, thank you for understanding!