FAQs
Signing up is easy!
Simply create an account and enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with exclusive access to sales, promotions, and all of our newest drops.
If you currently have an account or email subscription with us - you’ve already been enrolled in the PLG Rewards program so you can kick back, sign in, and start earning points!
We took care of that for you! All customers with an active account were automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that only one rewards account was created per person.
The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our rewards page.
Rewards points can be redeemed in increments of 100 points, up to 1000 points on a single order. Each 100 Rewards points you redeem results in a $5 discount!
Yes! You can use a discount code along with your rewards points.
Your points will expire after 6-Months of inactivity. Inactivity includes not interacting with our program i.e., redeeming points, placing an order, etc...
Points earned from placing an order will be removed from your account if that order is canceled. If you have redeemed points while making a purchase and you cancel that order, those redeemed points will go back into your account.
Please click here to read the Terms & Conditions for The PLG Rewards Program.
Rewards points can be redeemed during the checkout process. Before checking out, ensure that you are signed into your account.
Once you get to the checkout screen you will see your total available rewards points in a drop down bar on the top right of the page.
At this time, you will not be able to earn or apply rewards toward in-store purchases. We are working to link our stores with our online site in the near future.
When you are signed into your rewards account, your home page will list all of the rewards tiers. Your current tier and perks will be highlighted with a box around it.
Your reward points will appear in your account 24 hours after the purchase has been made.
Gift Cards can not be purchased via Reward point redemption, and purchasing Gift Cards will not result in the accumulation of Rewards points.
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